StoryTapTerms of Service
Personal learning only
StoryTap is operated by 深圳市予乐想科技有限公司 and is for personal learning only. You may use generated audio, corrected text and exported book packages for your own learning. You may not sell, license, monetize, use in paid courses or advertising, or otherwise use these materials for any commercial activity. Please keep generated materials private and do not publish or distribute them.
PDF sources and copyright
Upload and process only PDFs that you have the legal right to use for the intended purpose, including any permissions needed to process, store or generate audio from them. Do not download, upload or share pirated or infringing PDFs. Buying or having a copy does not by itself grant all of those rights. Keep copyright notices intact and do not bypass technical protection. Existing rights remain with their holders. You authorize us to process and store your content only as needed to provide the features you use.
Report copyright infringement
Rights holders can email us with the title or location of the material, evidence of their rights and contact details. We may restrict access or remove material and handle notices and responses under applicable law.
Generated results and backups
OCR, automated proofreading and narration can contain mistakes, omissions, pronunciation errors or timing differences. Check the original text and the generated result before using it. Keep your own copies of important PDFs and exported books. Cloud bookshelf access can expire as stated on the site. Service interruptions can occur due to maintenance, network conditions or provider outages. These limits do not affect remedies or liability that cannot lawfully be excluded.
Credits and purchases
Check the price, credits and any subscription term shown before paying. Credits are used within the service and cannot be transferred or exchanged for cash except where a refund is due. We show the credit cost before you confirm narration. If a generation job fails after a deduction, the related credits are returned to your balance. Email us with the book or job details if the credits do not return.
Refund policy
For a credit purchase, you may request a full refund within seven calendar days of payment if none of the credits from that order, including any bonus credits, have been used. If credits have been used or the seven-day period has passed, contact us for review. Duplicate or incorrect charges, credits that fail to arrive, and prepaid services we cannot provide are handled according to the order and applicable law. For subscriptions, we assess refunds based on the service provided and applicable law. Any statutory right to a refund takes priority. Email us with the order number, payment date and reason. Approved refunds go back through the original payment method, and the credits or benefits refunded are withdrawn. The payment provider determines when funds arrive.
Changes and disputes
We will notify you of material changes. Contact us first if you have a concern. You may also complain to the competent authority or bring a claim before a court with jurisdiction. Your statutory consumer rights remain in effect.