StoryTapPrivacy Policy
Who operates StoryTap
深圳市予乐想科技有限公司 operates StoryTap and is responsible for handling personal information described in this policy.
Accounts, payments and support
We use your mobile number and one-time code to register or sign you in. Tencent Cloud SMS receives the mobile number and verification message needed to deliver the code. We use session cookies for sign-in. When you pay, we retain order, payment status and credit transaction records for fulfillment, reconciliation and refunds. WeChat Pay handles WeChat payments. If you contact us, we use the information you provide to handle your request.
PDFs, proofreading and narration
PDF parsing and OCR run in your browser. Local drafts may be stored on your device. When automatic proofreading is available, extracted sentences and page numbers may be sent to DeepSeek before you save to the cloud. When you request narration, we send the text and selected voice settings to the configured speech provider, Azure Speech or Doubao. Saving to the cloud bookshelf uploads your PDF, reviewed text and associated generated audio to our servers and Tencent Cloud Object Storage. Only upload files you have the right to process, and remove personal or confidential material you do not need.
Storage and deletion
We retain information for the time needed to provide the service, handle disputes or meet legal requirements. Free cloud bookshelf access normally lasts 30 days from the first save. An expired book may remain available for download or deletion. You can delete a cloud book from the bookshelf and discard local drafts in the app. Browser storage can also be cleared through your browser. Clearing local data does not delete cloud copies.
Your rights
You may contact us to request access to, a copy of, correction or deletion of your information, withdrawal of consent, or account closure. We may verify your identity using the minimum information necessary. We will handle requests within the time required by law and explain any retention required by law.
Children’s privacy
Parents or other guardians should manage the account and uploads for children under 14. Please do not upload children’s personal information. If we discover that we received a child’s personal information without the legally required guardian consent, we will take steps to delete it. Guardians can contact us to request review or deletion.
Policy changes
We will notify you of material changes and obtain consent again where required by law.